Our Culture
Our company is a unique and exciting place to work with a great culture that is based on our core values. Our core values reflect what we stand for and are the attributes, characteristics and promises that we live by on a daily basis. These values are a distinct part of our culture and include:
-
The Privilege to Serve
We believe it is an honor and privilege to serve our members, providers, clients, and brokers/consultants. We exist to demonstrate this value in everything we do.
-
Creating Experiences
We create memorable customer service experiences by building relationships, not conducting transactions.
-
Demonstrating accountability
We take full responsibility for our actions and attitudes. We keep our promises and commitments, no matter how great or small.
-
Tenacity and Commitment
We believe these attributes produce results and rewards even in the face of daunting challenges. We never shirk from the difficult or the opportunities of "what could be."
-
Respect and Trust
We treat everyone the way they wish to be treated. We foster a workplace that engenders respect for our co-workers and encourages diversity and innovation. We know that trusting each other creates a stronger team and extraordinary results.
-
We Have Fun at Work
We've created a workplace that encourages a sense of fun through a family oriented atmosphere which includes a multitude or ongoing employee activities.
Our Employee Satisfaction is Second-to-None!
 98% of employees surveyed stated that they are either Satisfied or Extremely Satisfied with Superior Vision as a place to work compared to other places they've worked.
What our employees say is the "Superior Difference at Work":
|
 |
|
|
"From passing a smiling CEO in the hall who actually speaks to the employees to the Vice Presidents and managers who will help out on the customer service phones during peak periods, I would say the "Superior Difference" is the support of the Leadership staff. They always make you feel as if you work with them and not for them. They are right there with us on the front lines daily as needed and they recognize and reward our efforts!"
- Rollend
Customer Service |
 |
 |
"I worked on the other side in one of the Superior Vision's provider's offices for 10 years and was responsible for getting the authorizations for service. I always told my co-workers in that office, that Superior Vision had the easiest and most efficient system for getting authorizations and the friendliest customer service representatives who answered the phones right away. When I decided to look for another employer there were other companies in the area where I could have gone to work, but of course, I wanted to come to work for Superior Vision and I love being a part of the 'Superior Difference' team."
- Sandrea
Customer Service |
"Superior Vision is a great place to work because there are so many great opportunities within this company. There are also many people with a high degree of energy and enthusiasm which makes it a fun place to work. I also think the management team is great and always shows appreciation for what we do. We are always encouraged to give our best and it is really super to be a part of this company as we continue to grow and change."
- Camille
Facilities |
 |
 |
"I enjoy working at Superior Vision because I am always made to feel like a member of a great team where there is plenty of room for advancement. If we want to grow in our own personal development we are encouraged to do so. My comments and input as well as all of my hard work are always acknowledged and more importantly, always appreciated. The Executive team always takes the time to give their employees special days of appreciation. All of these combine to give me the incentive to stay at Superior Vision until I retire."
- Lee
Provider Relations |
"I started with Superior Vision early this year as a temporary employee and quickly found that I wanted to be a regular employee with Superior Vision. Whether it is with a member, client, broker, provider or another employee we want to make a difference in helping that individual. Superior Vision embraces teamwork, high expectations, and caring about others. The people I work with on a daily basis are sincere and genuine individuals who are always willing to assist me or others in a 'Superior Way'. My experience as a Superior Vision employee has been awesome."
- Paula
Customer Service |
 |
|