How To Use Your Benefits

Our goal at Superior Vision is to make using your benefits easy to understand and easy to use. Maintaining healthy eyes is important in maintaining a healthy body. Below is a quick overview to using your benefits. Benefits vary by employer; to access your specific benefits, including co-pays, allowances, frequency of use, and usage history, log in to the secure section of the member portal and go to Benefits Coverage. Click on “Need Help Getting Started?” in the navigation bar for more information on accessing the secure member portal.

In-Network and Out-of-Network Providers

Your vision benefits are offered through a PPO (Preferred Provider Organization) plan. We have “in-network” providers (those for whom we have a PPO contract) and “out-of-network” providers (no PPO contract). This means that you can obtain products or services through any provider you choose, though you’ll generally pay less with our in-network providers. When visiting an in-network provider, you are responsible for paying any applicable co-pay and for items that are not covered, or that exceed your benefit limitations. When visiting out-of-network providers, you pay for all services in full, and then file a claim with Superior Vision for reimbursement according to your out-of-network benefits schedule.

If you have questions about the amount the provider is asking you to pay:

• Remember to identify yourself or your dependent as a Superior Vision insured member.
• Request that the in-network provider call Superior Vision’s Customer Service department before you pay in full.

Our Strong Provider Network

We are proud of our network as we have one of the largest, most diverse nationwide. This is important to you as it gives you the freedom of choice - you may see an ophthalmologists, optometrists, or opticians and optical chains eye care provider. You can make your choice based on your daily work schedules, budget, shopping patterns, and healthcare system preferences.

If your provider of choice is not currently contracted with us, you may fill out a Provider Nomination form and our Provider Relations team will contact the provider to encourage their participation.

Discount Features

Look for providers in the Provider Directory who offer discounts; please verify their discounts prior to service. Some discounts vary by provider but are the best possible discounts available to Superior Vision members. For information on LASIK discounts, click on LASIK Info in the navigation bar.

On your covered frame, member discounts include:

Some standard lens options also have out-of-pocket maximums.

Discounts do not apply when prohibited by the manufacturer.

Members may purchase an unlimited number of eyeglasses and contacts.
Discounts for these include: