Contact Us
Member Services
There are many tools available to members on the website 24/7. Just log in with your member ID to get started.
Live support: | 1 (800) 507-3800 TTY: 711 |
Monday – Friday: 8AM – 9PM (ET) Saturday: 11AM – 4:30PM (ET) | |
Automated support: | 24/7 |
Health Plan Customer Service
1 (800) 879-6901
TTY: 711
Monday – Friday: 8AM – 9PM (ET)
Provider Relations
There are many tools available to eye care professionals on the website 24/7. Just log in with your ID to get started.
For general inquiries, authorizations, and order placement, you can contact us:
1 (877) 235-5317
Monday – Friday: 8AM to 9PM (ET)
Saturday: 11AM to 4:30PM (ET)
Corporate Headquarters
881 Elkridge Landing Road
Suite 300
Linthicum Heights, MD 21090
Phone: (410) 752-0121
Toll-free: 1 (800) 243-1401
Fax: (410) 752-8969
TTY: 711
Report Fraud, Waste, Abuse or Compliance Concerns
To anonymously report fraud, waste or abuse or compliance concerns, please send a message by calling 1 (888) 211-4384 or visiting lighthouse-services.com/versanthealth.
For Privacy-Related Inquiries
Mail: Privacy Office, PO Box 1416, Latham NY 12110
Email: SuperiorVisionPrivacy@versanthealth.com
Phone: 1 (800) 571-3366
Fax: 1 (866) 999-4640